AI voice & telephony

Every call answered. Every lead called back.

AI voice agents that work your phone line around the clock. They answer inbound calls, make outbound calls to your leads and customers, and transfer to your team with the full conversation recorded and summarised.

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Live call Example
AI
AI receptionist Inbound · +91 98xxx xx210 · 00:00
Site visit bookedSaturday, 11:00 AM
Summary saved to CRMTranscript & recording attached
What it does

Three jobs your phone line never misses again

Inbound AI receptionist

The AI picks up every call to your business line, including nights, weekends and the busy hour when everyone is already on the phone. It answers like a well-trained front desk and gets the caller what they need.

  • Answers questions about your services, timings, prices and locations from the knowledge you give it
  • Books, reschedules and confirms appointments, site visits and service slots
  • Qualifies the caller with your own questions and marks the lead hot, warm or cold
  • Speaks naturally and understands callers who mix languages, such as Hindi and English
  • Takes a message or books a callback when the right person isn’t available

Outbound AI calling

The calls your team means to make but never gets to. The AI calls back new enquiries while they are still interested, and keeps every follow-up on schedule.

  • Calls new leads from your website, ads or WhatsApp soon after they enquire
  • Follows up on quotes and proposals, and books the next meeting
  • Sends appointment confirmations and reminders to cut no-shows
  • Runs renewal, feedback and re-engagement calls across your customer list
  • Logs every outcome, so your team only calls the people ready to buy

Live transfer & call recording

The AI handles the routine and your people handle the moments that matter. When a caller needs a person, the call goes straight to them, and they already know what was said.

  • Transfers live calls to the right person or team, based on rules you set
  • Passes on a summary, so the caller never has to repeat themselves
  • Records and transcribes every call
  • Saves the summary, transcript and recording to the lead in your CRM
  • Gives you a searchable history of every conversation for training and quality checks
Where it pays off

Built for businesses that live on the phone

Clinics & hospitals

  • Appointment booking and rescheduling
  • Reminders to reduce no-shows
  • Urgent calls routed to the front desk

Real estate

  • Instant call-back on property enquiries
  • Site visits booked on the call
  • Hot buyers transferred to sales

Hotels & resorts

  • Room and date availability questions
  • Booking enquiries at any hour
  • Pre-arrival confirmation calls

Field service & repairs

  • Service requests logged from the call
  • Technician visit confirmations
  • AMC renewal reminders

Education & coaching

  • Admission and course enquiries
  • Counselling sessions booked
  • Fee and batch reminders

Retail, D2C & finance

  • Order and delivery status calls
  • Payment and renewal reminders
  • Lead follow-ups at scale
How it works

Live on your phone line in four steps

  1. 01

    Connect your line

    We set the AI up on your business number for inbound calls, and on a number of your choice for outbound calls.

  2. 02

    Teach it your business

    Services, prices, FAQs and policies. The AI answers from what you give it.

  3. 03

    Set the call flows

    Choose the qualifying questions, what it can book, and when and to whom it transfers.

  4. 04

    Go live & improve

    Review recordings and transcripts, then tune the answers week by week.

Also on your website

A voice assistant visitors can talk to

The same AI can sit on your website as a live, lip-synced video assistant. Visitors speak or type, it answers from your own content, qualifies the lead and hands over to your team or WhatsApp. Try Zara, in the corner of this page.

  • Talks in Hindi, English and Hinglish, with live captions
  • Answers only from your documents and FAQs
  • Qualifies leads with your checklist and saves them after the visitor confirms
  • Moves the conversation to WhatsApp, with its history, in one tap
  • Tells visitors up front that it is an AI and asks before recording
Questions

Before you pick up the phone

Will callers know they are talking to an AI?

Yes. We recommend the agent introduces itself as an AI assistant at the start of every call. It is honest with callers and builds trust.

What happens when the AI can’t answer?

It doesn’t guess. It transfers the call to your team, or takes the caller’s details and books a callback, depending on the rules you set.

Can it book directly into our calendar or CRM?

Yes. Bookings, call summaries, transcripts and recordings are saved against the lead, so your team sees everything in one place. We connect it to the systems you already use as part of the setup.

Which languages does it speak?

It speaks naturally in English and Hindi, and understands callers who mix the two. Tell us the languages your customers use and we will confirm what fits.

Is call recording allowed?

Calls are recorded with a clear notice to the caller, and you control how long recordings are kept. We help you set this up to match your industry’s rules.

Book a demo

Hear your own AI agent on a real call.

Tell us how your phones work today. We will set up a demo agent trained on your business and call you with it, so you can hear exactly how it handles your customers.

What would you like the AI to handle?

Your details stay private. No spam, ever.