From Opsenva field service management to Dynamics 365, AI voice agents, and real-time analytics, Techazhon connects your customers, technicians, work orders, and invoices through one intelligent platform.
Chat on WhatsAppOur AI-native FSM product: service requests, work orders, live job status and full service history for HVAC, solar, electrical and facilities teams.
AI matches every job to the right technician by skill, distance and availability, and keeps priority calls at the top of the board.
Technicians get jobs, navigation, checklists and photo capture on their phone, even with no signal. Everything syncs once they are back online.
Dynamics 365, ERP and D365 Field Service implementations with AI follow-ups, lead scoring and a single customer history across sales and service.
Geyser not heating, Gomti Nagar, Lucknow. Prefers 4–6 pm today.
An AI receptionist answers every call in Hindi or English, creates the lead, books the job and alerts the right team automatically.
Opsenva raises a GST invoice the moment a job closes and collects payment by UPI on site, so the first call ends in settled cash.
Cloud modernisation and DevOps on Azure and AWS, with APIs that connect ERP, inventory, payments and messaging.
Data engineering and executive Power BI dashboards that track fix rates, response times, jobs and revenue as they happen.
01 / 08 Opsenva Field Service
Illustrative demo data. Not connected to live customer or business systems.
Service businesses lose money in three places: enquiries nobody answers, quotes nobody chases and paperwork that trails the work. One platform closes all three.
WhatsApp messages, missed calls and portal requests turn into jobs, even after office hours.
Put the right technician on the right job, with deadlines that warn you before they are missed.
Technicians get the job, the checklist and the history on their phone, with or without signal.
The invoice is raised as the job closes, and the customer can pay by UPI on the spot.
Every trade has its own equipment, checklists and urgent calls. Pick yours to see how a typical job runs.
Security integrators run on annual maintenance contracts across hundreds of customer sites. Keep each site's devices, visit plan and service history in one place.
Camera 7 offline at loading bay, recording gap since 02:10
Example work order. Names and sites are illustrative.
From split ACs to chillers, HVAC teams juggle breakdowns and seasonal servicing. The HVAC trade pack comes ready with checklists, equipment classes and a parts catalogue with HSN/SAC codes.
Server room AC not cooling, temperature rising
Example work order. Names and sites are illustrative.
Lift companies carry a fixed monthly maintenance load plus breakdowns that cannot wait. Both live on one board, with the urgent ones clearly flagged.
Lift stopped between floors 3 and 4
Example work order. Names and sites are illustrative.
Biomedical service teams need maintenance done on time and a clear service record for every device at every hospital.
Quarterly maintenance: patient monitors, ICU
Example work order. Names and sites are illustrative.
Facility teams handle plumbing, electrical and general repairs across many sites. Every request becomes a job, and nothing slips between shifts.
Water leak in washroom, Block B, 2nd floor
Example work order. Names and sites are illustrative.
Electrical contractors service generators, UPS systems, panels and solar plants under contract. The electrical trade pack comes with checklists and a starter parts catalogue.
DG set failed weekly test run
Example work order. Names and sites are illustrative.
The plumbing trade pack separates real emergencies from routine work, with checklists and parts ready from day one.
Low water pressure on upper floors
Example work order. Names and sites are illustrative.
Manufacturers and dealers that install and service equipment at customer sites need every unit, its agreement and its visits tracked.
Installation and handover: new air compressor
Example work order. Names and sites are illustrative.
Customers message when something breaks, not when your office is open. An AI assistant replies straight away, asks the right questions and drafts the job, matched to the customer's existing site.
Technicians see the job, the site, the equipment history and the checklist. Everything they record is saved on the phone and syncs the moment signal returns.
When the job closes, the GST invoice is ready: every line at its own HSN/SAC rate, the right tax split for the place of supply and a UPI QR the customer can scan.
Service agreements build next period's visits for you, batched by site and ready to approve.
Each job's response deadline comes from the contract, and you are warned before it is missed.
Quiet quotes are chased with approved messages inside sensible hours, then the chasing stops.
Get a proposed technician and time window with the reasons and a runner-up. You make the call.
When a report mentions another fault, a draft job appears in your review queue.
Customers raise requests, accept completed work with a signature and report payments.
On-the-way and job updates drafted for you, and customers can opt out at any time.
Know what is in each van, and bill every part used on the job.
See the after-hours enquiry that became a paid job, and every job, invoice and payment behind it.
AI handles the judgment calls: what the customer meant, who should take the job, what a report implies. Deadlines, tax and stock are exact rules, never guesses.
Nothing an AI writes reaches a customer, a technician's schedule or your accounts until a person approves it.
Every business gets a separate database, not a shared table with a filter.
Add your own fields and labels. Product upgrades never overwrite them.
REST API, webhooks and an integration hub with templates for SAP, Oracle, Salesforce and Dynamics 365.
Not per technician. Every plan starts with a 30-day free trial, and yearly billing gives you 2 months free.
One crew, running on the modules we ship. Nothing to configure.
For teams that want the product shaped around how they work.
Larger field teams that hand intake, dispatch and paperwork to AI.
Priced for your users, integrations, deployment and support.
Prices in INR, excluding GST. Outside India? Ask for pricing in your currency
If your team visits customer sites to install, maintain or repair equipment, yes. HVAC, plumbing and electrical come with ready-made trade packs. For other trades we set up your checklists, equipment types and fields during the trial.
The app keeps working. Checklists, photos and reports are saved on the phone and sync automatically when the signal returns.
No. Each plan is one flat monthly price for the whole team, up to the plan's technician limit. Yearly billing gives you 2 months free.
No. AI drafts replies, jobs and updates, and a person approves them before anything reaches a customer, a technician or your accounts. AI agents are included in the Business plan.
Dispatch, the technician app, work orders, AMC and reports work anywhere, in seven languages. GST and UPI are India-specific; on a demo we will show how invoicing and payment work for your country.
Sign up, choose your industry and start with a working setup rather than an empty system. In the 30-day trial we help you load your own customers, sites and jobs.
The same team builds custom software, CRM, AI and websites for businesses in India and the UAE.
Tell us about your service business. We'll show you a live demo with jobs from your industry and set up your 30-day free trial.
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